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Retail Store Manager

2 months ago


Burnaby, British Columbia, Canada Villa Chevron Full time
About the Role

Villa Chevron is seeking a highly skilled and experienced Retail Store Supervisor to join our team. As a key member of our retail operations, you will be responsible for overseeing the daily activities of our retail store, ensuring excellent customer service, and driving sales growth.

Key Responsibilities
  • Store Operations: Oversee the daily operations of the retail store, including managing inventory, maintaining store appearance, and ensuring a positive customer experience.
  • Team Management: Supervise and train a team of sales associates, providing guidance and support to ensure they meet sales targets and provide excellent customer service.
  • Merchandising and Inventory: Manage the receipt, storage, and display of merchandise, ensuring that stock levels are maintained and that the store is visually appealing.
  • Customer Service: Provide exceptional customer service, responding to customer inquiries, resolving issues, and ensuring that customers leave the store satisfied.
  • Reporting and Analysis: Prepare and submit regular reports on sales, inventory, and customer feedback, providing insights to inform business decisions.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Work Experience: 7 months to less than 1 year in a retail environment
  • Work Setting: Retail service establishment
  • Supervision: 3-4 people
  • Language: English
  • Work Hours: 30 to 40 hours per week