Service Technician

2 weeks ago

Hinton, Canada Superior Propane Full time
Job Title: Service Technician

We are seeking a highly skilled Service Technician to join our team at Superior Propane. As a Service Technician, you will be responsible for installing, servicing, and repairing complex residential and commercial propane and natural gas related equipment.

Key Responsibilities:
  • Apply advanced technical knowledge in the installation and service of complex residential and commercial propane and natural gas related equipment.
  • Safe operation of the crane truck and other service vehicles required to perform tank installations, relocations and pick ups.
  • Maintain, request and stock service truck with inventory. Ensure all necessary parts, materials and supplies, and equipment is available to perform daily work orders and meet customer requests.
  • Apply lock out procedures in unsafe customer installations
  • Accurately prepare and submit daily service work orders and DTR's utilizing OBTC technology.
  • Conduct and maintain the highest standard of safety in all activities and operations ensuring compliance with the regulatory bodies and relevant Service Technician III.
  • Collaborate with the Service Coordinator frequently for routing and scheduling information. Notify the Service Coordinator of any service, customer, routing, scheduling or safety issues immediately to obtain their guidance and instruction on how to resolve the issue or situation.
  • Collaborate with the Market Manager, your direct manager, and inform them of any successes, issues or challenges encountered. Obtain their approval for overtime and submit hours worked on a timely basis bi-weekly.
  • Provide exceptional customer service by promoting the company and its products and services positively and maintaining good customer relations.
Requirements:
  • A Class A gas technician license
  • A minimum of 3-5 years of relevant experience.
  • Propane industry experience is a strong asset.
  • Comfortable working outdoors in all weather conditions
  • Excellent knowledge of B149 code.
  • Valid Class 3 driver's license and incident free driver's abstract.
About Superior Propane:

Superior Propane is Canada's leading and reliable propane provider. Customers have trusted the experts at Superior to fuel their homes and businesses since 1951. Customer Focus, Performance, Safety, and Winning with People are the four key values that are the foundation of everything that we do.

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