Electronics Sales Team Lead

2 weeks ago


Vaughan, Ontario, Canada OSL Retail Services Full time

Overview

Electronics Sales Team Lead | Full-Time

OSL Retail Services is a dynamic company that provides outsourced sales services. We celebrate unique and energetic people who work together to deliver incredible results. We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those around us, and we're always pushing each other to reach new heights. If you're interested in joining an award-winning team, this is the place. Your success leads to our success, your growth leads to our growth.

Key Responsibilities:

  • Oversee the sales and merchandising of electronic devices such as TVs, computers & laptops, tablets, printers, cameras, drones, video games, and more.
  • Develop and retain a high-performing sales team while ensuring operational procedures are carried out across the store.
  • Manage all financial operations, including inventory control, cash flow, and reporting.
  • Ready to achieve and exceed set targets and OSL Key Performance Indicators.
  • Responsible to deliver team member training, coaching, and performance management to ensure employees understand what is expected of them to work towards meeting established targets.
  • Manage weekly work schedules for the team while also addressing any payroll, absenteeism, and vacation requests.
  • Ensure store is always staffed appropriately.
  • Ensure team members are up to date on all operational guidelines and product knowledge.
  • Follow proper procedures for on-boarding and off-boarding all employees as outlined by OSL Operations and Human Resources.
  • Lead by example and create an open-door environment that encourages teamwork.
  • Acts with professionalism and integrity.
  • Customer service-oriented, detail-oriented, and problem solver, having a sense of urgency to deal with store needs.
  • Flexibility to work various schedules including days, evenings, and weekends.

Candidate Requirements:

  • Experience with electronics is considered an asset.
  • Proven ability to drive sales and service while also achieving operational standards and success through field teams.
  • Proven ability to manage budgets, forecast sales, merchandising, and retail metrics.
  • Proven ability/application of the fundamentals of coaching & performance management.

Physical Job Requirements:

  • Ability to lift 30-50 pounds.
  • Ability to stand/walk for extensive periods of time.


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