Electronics Sales Team Lead
4 weeks ago
Job Overview
Electronics Sales Supervisor | Full-Time | OSL Retail Services
OSL Retail Services is a dynamic company providing outsourced sales services. We celebrate unique and energetic people that work together to deliver incredible results. We have a hunger to succeed and never miss an opportunity to recognize and celebrate each other's milestones. We support those around us, and we're always pushing each other to reach new heights. If you're interested in joining an award-winning team, and one of Canada's Top 50 Best Managed Companies, this is the place. Your success leads to our success, your growth leads to our growth.
What We Offer
- Competitive salary and quarterly performance-based bonus
- 30% off Wireless services with select carriers
- Great benefits that include Vision, Dental and Prescriptions
- Paid training (Personal in-store and online LMS training)
- Continuous training and career development, we take pride in being part of our employee's growth.
- In store and district wide recognition programs with monetary rewards.
- Employee Assistance Program: Free to all employees.
- Employee Referral program: Can earn $500 or more.
- People and Culture Programs including OSL Cares and WE: Woman's Empowerment Mission.
Job Responsibilities
As an Electronics Sales Supervisor, you will be our go-to point-person at store level. You will oversee the sales and merchandising of electronic devices such as TV's, computers & laptops, tablets, printers, cameras, drones, video games and more. We're looking for a passionate leader to help deliver exceptional sales and service to our customers. You will be accountable for developing and retaining a high-performing sales team while ensuring operational procedures are carried out across the store.
Key Responsibilities
- You'll oversee and maximize store profitability by managing all financial operations, like inventory control, cash flow and reporting.
- Ready to achieve and exceed set targets and OSL Key Performance Indicators
- Responsible to deliver team member training, coaching and performance management to ensure employees understand what is expected of them to working towards meeting established targets
- Manage weekly work schedules for the team while also addressing any payroll, absenteeism, and vacation requests
- Ensure store is always staffed appropriately
- Ensure team members are up to date on all operational guidelines and product knowledge
- Follow proper procedures for on-boarding and off-boarding all employees as outlined by OSL Operations and Human Resources
- Lead by example and create an open-door environment that encourages teamwork
- Acts with professionalism and integrity
- Customer service-oriented, detail-oriented, and problem solver, having a sense of urgency to deal with store needs
- Flexibility to work various schedules including days, evenings and weekends
- Various other duties as required
Candidate Requirements
- Experience with electronics is considered an asset
- Proven ability to drive sales and service while also achieving operational standards and success through field teams
- Proven ability to manage budgets, forecast sales, merchandising, and retail metrics
- Proven ability/application of the fundamentals of coaching & performance management
Physical Job Requirements
- Ability to lift 30-50 pounds.
- Ability to stand/walk for extensive periods of time.
Sound like a good fit?
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