Customer Service Professional

2 weeks ago


St John's, Newfoundland and Labrador, Canada Kento Windows & Doors Full time
Overview

Kento Windows & Doors is a dynamic organization seeking an experienced Customer Service Professional to join our team. In this role, you will be the primary point of contact for customers, providing exceptional support and ensuring their needs are met.

Salary

The estimated salary for this position is between $45,000 to $55,000 per year, depending on experience and qualifications.

Job Description

This is a full-time opportunity with a 32-35 hour workweek. As a Customer Service Professional, you will be responsible for:

  • Responding to customer inquiries via phone, email, or in-person
  • Providing accurate and timely information about products and services
  • Resolving customer complaints in a professional and courteous manner
Required Skills and Qualifications

To be successful in this role, you must have:

  • A secondary (high) school graduation certificate
  • 1-2 years of experience in a customer-facing role
  • Strong communication and problem-solving skills
  • Proficiency in MS Office applications, including Excel, Word, and PowerPoint
Benefits

We offer a comprehensive benefits package, including:

  • Dental plan
  • Health care plan
  • Permanent employment status

We are committed to creating a positive and inclusive work environment that supports the growth and development of our employees. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply today.



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