Retail Store Operations Manager

3 weeks ago


Brampton, Ontario, Canada R.S. Trading Full time

R.S. Trading is seeking an experienced Retail Store Supervisor to join our team in a permanent position.

As a Retail Store Supervisor, you will play a vital role in overseeing the daily operations of our retail store, ensuring excellent customer service, and achieving sales targets.

About the Role

  • We are offering a competitive salary of $45,000 - $60,000 per annum, depending on experience.
  • The successful candidate will work 30-40 hours per week, with a fixed schedule.

Key Responsibilities

Day-to-Day Operations
  • Hire, train, and supervise a team of 3-4 staff members.
  • Order merchandise and manage inventory levels.
  • Autorize returns and resolve customer complaints efficiently.
  • Establish work schedules and ensure effective time management.
  • Sell merchandise and achieve sales targets.
  • Prepare reports on sales volumes, merchandising, and personnel matters.
Work Environment
  • Our retail store operates in a fast-paced environment, providing excellent customer service and creating a welcoming atmosphere for customers.
  • You will be responsible for maintaining a clean and organized store, adhering to health and safety standards.
Support for Diverse Groups
  • Provide awareness training to employees to create a welcoming work environment for people with disabilities.
  • Offer diversity and cross-cultural training to support newcomers and refugees.
  • Provide cultural competency training to support Indigenous workers.
  • Offer diversity and cross-cultural training to support visible minorities.

What We Offer

  • A competitive salary and benefits package.
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.


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