Customer Service Team Lead
1 month ago
Are you passionate about working with people and technology? We are seeking a Customer Service Team Lead to lead and coach a team of Specialists and work together to create an amazing customer experience.
This role requires Full-time availability.
Key Responsibilities:
- Motivate and inspire your team to respond customer concerns and create an amazing customer experience
- Cultivate an inclusive team and learning culture while having fun
- Oversee store KPI's (revenue, merchandising standards, inventory health, health & safety)
- Maintain a healthy profit and loss
Requirements:
- 2+ years' experience leading a retail team of at least 15 associates
- 2+ years' experience managing and reviewing operational expenses and revenue
- Proven track record of achieving and exceeding sales goals
- Ability to create an inclusive, fun, and safe work environment
Why Best Buy:
- Ability to work flexible schedule as per business needs
- Competitive wages and benefits
- Employee discounts on awesome tech
- An inclusive, fun, and supportive team
- Training programs to build new and transferable skills
We are looking for people who share our passion for technology and customer service.
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