IT Specialist for Provincial Elections

2 weeks ago


Belleville, Ontario, Canada MBI I.T. Services Full time

We are seeking an experienced IT Field Technician to join our team at MBI I.T. Services in Belleville, ON.

About the Role

This is a 1-month contract position, with variable start dates dependent on the upcoming provincial by-elections. As an IT Field Technician, you will be responsible for resolving technical issues and providing top-notch support to our clients.

Responsibilities
  • Maintain, troubleshoot, and repair computer systems, hardware, and peripherals.
  • Document, maintain, upgrade, or replace hardware and software systems.
  • SUPPORT USER ACCOUNT INFORMATION INCLUDING RIGHTS, SECURITY, AND SYSTEMS GROUPS.
  • Train employees, identify and repair product failures, order and replace parts as needed.
  • Determine and recommend products or services that best fit customer needs.
Requirements
  • Available to work extended hours including weekends and evenings for the duration of the contract.
  • Strong written and verbal communication skills.
  • High school diploma and college or university enrollment/degree.
  • 2+ years experience working as a break/fix Field IT technician and/or lead break/fix Field IT technician.
  • Excellent technical knowledge of hardware and Windows 7 and Windows 10 operating systems.
  • Working technical knowledge of current protocols, operating systems, and standards.
  • Able to read and understand technical manuals, procedural documentation, and OEM guides.
  • Able to develop and interpret technical documentation for training and end-user procedures.
  • Familiar with personal computers/printers/wireless connectivity devices.
  • Possession and use of an owned car for travel between locations.
  • Android 4.4+ or Apple iOS9+ or Windows Phone 8+ including a data package to receive emails and instant messaging.
  • Ability to lift a 20 lbs. box from the floor to a tabletop surface.
Salary Information

The estimated annual salary for this role is $50,000 - $70,000 CAD, depending on experience and qualifications. This amount includes a comprehensive benefits package and opportunities for professional growth and development.

Please note that all positions are based on a competitive salary scale, and actual salaries may vary based on individual circumstances.



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