Hearing Health Specialist

3 weeks ago

Belleville, Ontario, Canada WSAudiology Full time

Unlock human potential by joining WS Audiology, a global leader in innovative hearing aids and hearing health services. As a Hearing Instrument Specialist or Audiologist, you will be part of a diverse and inclusive team that cares for one another and celebrates successes.

Our retail centres, like the one in Belleville, ON, provide exceptional customer service and help members of our community in their hearing health journey. We rise above client expectations by providing hearing health diagnostics, patient counselling, and dispensing of the hearing aids.

What's in it for you?

  • Competitive compensation package with a strong variable compensation program
  • Benefits starting on your first day, including additional healthcare spending account
  • RRSP program with employer matching
  • Educational Assistance and Health & Wellness programs
  • Mentorship and professional development opportunities
  • Eligibility into our Champions Club (ask us about this – we're excited to share)

What you will do:

  • Provide a high standard of care by proactively serving our clients from the first encounter to all future hearing needs (evaluations and diagnostic audiological tests)
  • Maintain an expertise in the selling, fitting, and troubleshooting of current hearing aid technology
  • Work with the front office staff to book both walk-in clients and incoming phone calls
  • Follow both Operational and Quality Assurance guidelines

What we are looking for:

  • College Diploma from a recognized Hearing Instrument Specialist program or University Degree from a recognized Audiology program or equivalent
  • Current registration in good standing with regulatory college or provincially recognized licensing body is required
  • Minimum 1 year of diagnostic/dispensing experience (not applicable for initial practice registrants e.g., students)
  • Current knowledge of hearing health care products and services
  • Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers
  • Travel may be required to support clients

WSAudiology is dedicated to equitable and inclusive employment procedures, and we actively invite applications from individuals with disabilities. We are ready to provide accommodations upon request for candidates participating in every stage of our selection process.

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