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Retail Store Supervisor
2 months ago
Goldfinch Services Canada Inc. is seeking a highly skilled Retail Store Supervisor to lead our team and drive sales growth. As a key member of our retail team, you will be responsible for overseeing daily store operations, managing staff, and ensuring exceptional customer service.
Key Responsibilities- Hire and Train Staff: Recruit, train, and develop a team of sales associates to provide excellent customer service and meet sales targets.
- Authorize Payments and Orders: Process payments, authorize returns, and place orders for merchandise to maintain optimal inventory levels.
- Establish Work Schedules: Create and manage work schedules to ensure adequate staffing and minimize labor costs.
- Prepare Sales Reports: Analyze sales data, identify trends, and provide insights to inform business decisions.
- Resolve Customer Issues: Address customer complaints, resolve issues, and provide solutions to maintain customer satisfaction.
- Inventory Management: Organize and maintain inventory levels to ensure stock is accurately tracked and replenished as needed.
- Supervise and Coordinate Staff: Supervise and coordinate the activities of sales associates to ensure efficient store operations.
- Education: Secondary (high) school graduation certificate.
- Experience: 1 year to less than 2 years of experience in a retail environment.
- Work Conditions: Fast-paced environment with attention to detail required.
- Personal Suitability: Client focus, excellent oral communication, organized, and team player.
