Customer Service Representative, Transactional Support Specialist
4 weeks ago
This role involves temporary work for 15 months with a full-time on-site schedule.
The selected candidate will be responsible for carrying out various operational activities related to processes associated with caisse products and services.
Specifically, they will process and reconcile reports and requests for all caisse sectors, perform required follow-up activities with members and customers, and input, validate, and save data in the system.
They will also carry out liaison activities with relevant Desjardins components, process transaction notices, and provide customized solutions to ensure member satisfaction.
A competitive salary of around $60,000 per year, plus benefits such as a defined benefit pension plan, group insurance, and reimbursement of health and wellness expenses, make this an attractive opportunity.
To succeed in this role, you should have a high school diploma in a related field, at least two years of relevant experience, and knowledge of French.
You should also be familiar with Desjardins' products and services, integrating data into systems, security measures, and operating procedures.
In addition, you should possess strong communication skills, drive results, and demonstrate situational adaptability.
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