Automotive Parts Specialist

4 weeks ago

Halifax, Nova Scotia, Canada Canadian Tire - Bayers Lake, Halifax ( Store 465) Full time
Job Title: Automotive Back Parts Window Associate

Canadian Tire Bayers Lake– Store 465 is seeking a highly motivated and detail-oriented individual to join our team as an Automotive Back Parts Window Associate. This is an exciting opportunity to work in a fast-paced auto service environment and support our Automotive Licensed Technicians in locating and providing the right parts for auto repairs.

Key Responsibilities:
  • Provide exceptional customer service by responding to and handling internal and external customer inquiries, requests, and concerns in a timely manner.
  • Work closely with Automotive Licensed Technicians to source, stock, and provide timely and correct vehicle components as requisitioned by customers and/or Licensed Automotive Technicians.
  • Process parts and tire orders, and maintain inventory accuracy using computerized automotive parts and service look-up systems.
  • Liaise with Automotive Service Centre staff to inform immediately of all received parts and tire orders.
  • Source and order automotive parts, shop supplies, and products through authorized suppliers.
  • Follow established procedures regarding the ordering and sale of parts and tires for the Automotive Service Centre.
  • Verify correct vehicle information and parts and tires applications for look-up and ordering.
  • Quote parts and tire pricing and availability.
  • Locate products in the warehouse.
  • Maintain and control accuracy of inventory, including shop specialty tools.
  • Verify accuracy of all outside orders by matching product descriptions to product numbers.
  • Restock parts and tire areas with stock received.
  • Test and fill batteries, test starters and alternators, and operate the battery filling station as per training received.
  • Liaise with Automotive Service Centre staff to ensure estimates are accurate and professionally formatted.
  • Maintain housekeeping standards of workstations and inventory area and in service reception/work area.
  • Stock shelves in storage display areas.
  • Secure warehouse area, parts, and tire inventory from unauthorized persons.
  • Process returns, warranties, and castings as required.
  • Record lost sales.
  • Report stolen and damaged goods to Management.
  • Assist in back-up for telephone calls.
  • Participate in meetings and all training as required and listen to feedback to improve their own abilities.
  • Comply with company, store, department, and Automotive Service Centre policies.
  • Abide by all health and safety programs and regulations. Report any observed or potential hazards immediately.
  • Use professional language and maintain a professional appearance (e.g., uniform, hygiene, grooming, and name tag) when interacting with others.
  • Complete other tasks as required.
Requirements:
  • Demonstrated automotive subject matter knowledge and interest.
  • Basic math and typing skills.
  • Good working knowledge of automotive parts lookup system.
  • Ability to work under minimal supervision with computerized systems.
  • Experience in a similar role in a Canadian Tire store or Service Centre is considered an asset.
What We Offer:
  • A dynamic and supportive work environment.
  • Opportunities for career growth and development.
  • A competitive salary and benefits package.
  • A comprehensive training program.
  • A fun and rewarding work experience.
How to Apply:

If you are a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information].

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