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Team Leader

2 months ago

Calgary, Alberta, Canada Garage Clothing Co Full time
Job Summary:

We are seeking a highly motivated and experienced Team Leader to join our team at Garage Clothing Co. As a Team Leader, you will play a key role in contributing to the success of our store by promoting a positive shopping experience for each customer, building and maintaining meaningful and long-term relationships with each customer, and optimizing inventory management, increasing sales and customer satisfaction while maintaining the brand and visual/merchandising presentation standards & directives in the store.

Key Responsibilities:
  • Contribute to the day-to-day operations of the store, ensuring a positive shopping experience for each customer.
  • Optimize inventory management, increasing sales and customer satisfaction while maintaining the brand and visual/merchandising presentation standards & directives in the store.
  • Manage the inventory through shipment processing, sales floor replenishment, and eCom order fulfillment.
  • Contribute to the management of the store, including opening and closing procedures, visual merchandising, and maintaining a clean and organized store environment.
  • Develop and maintain strong relationships with customers, colleagues, and management to ensure a positive and productive work environment.
  • Provide exceptional customer service, responding to customer inquiries and resolving any issues in a timely and professional manner.
  • Work collaboratively with the Store Manager and other team members to achieve sales goals and objectives.
  • Stay up-to-date on company policies, procedures, and visual merchandising standards to ensure compliance and consistency across the store.
Requirements:
  • High school diploma or equivalent.
  • 2 years of retail experience, preferably in a leadership role.
  • Strong problem-solving skills and decision-making abilities.
  • Exceptional interpersonal skills with a natural ability to build relationships.
  • Effective time management skills to execute multiple tasks simultaneously.
  • Organized; a hands-on teammate, who takes a proactive approach to all tasks.
  • Ability to work in a fast-paced environment, while delivering an exceptionally high level of attention and service.
What We Offer:
  • A competitive salary and benefits package.
  • A personal clothing employee discount.
  • Learning and development programs to grow and exploit full potential.
  • Educational support program.
  • Employee referral program: be our best ambassador.