Senior Restaurant Operations Manager

2 weeks ago


Vancouver, British Columbia, Canada Soft Peaks Full time

Are you a detail-oriented professional with excellent management skills? Soft Peaks is seeking a Senior Restaurant Operations Manager to lead our daily operations and drive business growth.

About the Role
  • We offer a competitive salary of $65,000 - $80,000 per year, depending on experience.
  • This is a full-time position with 30-40 hours of work per week.

As a Senior Restaurant Operations Manager at Soft Peaks, you will be responsible for:

Key Responsibilities
  1. Evaluating and optimizing daily restaurant operations to ensure seamless customer experiences;
  2. Modifying food preparation methods and menu pricing to meet sales targets;
  3. Monitoring revenue and labor costs to inform strategic decisions;
  4. Recruiting, training, and managing staff to achieve high performance standards;
  5. Determining service offerings and implementing operational procedures;
  6. Conducting performance reviews and addressing employee concerns;
  7. Maintaining accurate inventory levels and ensuring compliance with health and safety regulations;
  8. Participating in marketing initiatives and promoting the company brand;
  9. Resolving customer complaints and providing exceptional customer service.

To succeed in this role, you will need:

Requirements
  • A secondary (high) school graduation certificate;
  • At least 2 years of experience in a similar role or industry;
  • Excellent communication, leadership, and problem-solving skills;
  • A strong understanding of restaurant operations, finance, and marketing principles;
  • The ability to work independently and as part of a team.

We offer a dynamic and supportive work environment, opportunities for professional growth, and a comprehensive benefits package. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, please submit your application.



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