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Strategic Partnerships Director

2 months ago

Vancouver, British Columbia, Canada Hootsuite Full time
Job Description

Hootsuite is seeking a seasoned executive to lead our Global Alliances and Strategic Partnerships function. As a key member of our leadership team, you will be responsible for identifying, managing, and expanding key strategic partnerships and alliances globally.

Key Responsibilities
  • Leadership and Strategy
    • Set the vision, strategy, and plan for the Global Alliances and Strategic Partnerships function at Hootsuite.
    • Oversee the team responsible for managing relationships with major social network partners, as well as direct revenue-driving channel partners.
  • Partnership Development
    • Provide executive leadership to the team responsible for the growth and management of Hootsuite's relationships with social networking partners, including Facebook, Instagram, LinkedIn, Twitter, TikTok, and other social networks used by Hootsuite's customers.
    • Set and achieve a strategy, vision, and objectives for the Global Alliances and Strategic Partnerships function in partnership with Product, Development, Sales, and Product Marketing functions.
  • Revenue Growth
    • Responsible for managing and building revenue associated with partners, developing revenue targets, managing pipeline, and forecasting in collaboration with sales leadership.
  • Team Management
    • Manage, recruit, and retain a strong cross-functional team chartered to deliver a best-in-class experience for key partners.
    • Provide a framework and direction to the team when designing partnership plans, joint roadmaps, and commercial agreements with alliances partners.
  • Strategy and Planning
    • Own the creation, evolution, and communication of Hootsuite's Alliances and product partnership strategy - aligned with our mission, business goals, and customer needs.
    • Provide leadership and frameworks in building and refining scalable processes, models to manage Alliances strategy and drive efficiency, effectiveness, and collaboration with other teams.
  • Negotiations and Contracts
    • Lead and oversee complex contract negotiations, working with legal counsel as required.
  • Product Development
    • Guide and direct the Solution Architect function to drive direct revenue through the sale of custom integrations and identify, where appropriate, a path to product from SA-devised integrations.
    • Oversee the product management & development of proprietary apps by 3rd Parties, including those built by customers, developers, system integrators, and other partners.
  • Developer Community
    • Create conditions to attract and foster a community of developers that build on the Hootsuite platform; support developers as they build and maintain apps & integrations.
Requirements
  • Experience
    • Advanced level of related experience or equivalent combination of education and experience.
  • Leadership and Partnership Experience
    • Extensive senior partnership and/or product experience, preferably in high-growth and fast-paced B2B SaaS environments.
  • People Leadership
    • Exemplary track record as people leader who has consistently built, led, and developed high-performing teams.
  • Strategic Partnerships
    • Experience building strategic partnerships, working with APIs, executing commercial agreements, and recruiting new partners at scale.
  • Soft Skills
    • Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results.
    • Accountability: holds self and others accountable to meet commitments.
    • Negotiation: successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
    • Open Communication: able to clearly convey thoughts, both written and verbally, listen attentively, and ask questions for clarification and understanding.
    • Inclusive Leadership: builds inclusive, cohesive teams that apply diversity to achieve common goals.
    • Play to Win: capable of delivering results through others, is good at establishing clear direction, helping others achieve their best work.
    • Long Range Planning: identifies key issues and relationships relevant to achieving a long-range goal or vision; builds an integrated plan for course of action to accomplish this vision.
    • Enablement: challenges and supports others to create results but also develop new capabilities; successfully develops the capacity and capability of team and individuals on the team.
  • Personal Qualities
    • Tenacious: determined to succeed, and motivated by the success of customers, colleagues, and the community.
    • Curious: always learning and seeking ways to make things better.
    • Conscientious: keeps promises, taking commitments to others seriously, and has strong integrity.
    • Humble: leads with humility and empathy, respecting and learning from the perspectives of others.