Oracle NetSuite Operations Director

1 week ago


Vancouver, British Columbia, Canada BDO Canada Full time

BDO Canada is a leading accounting, tax, and advisory firm with a strong commitment to delivering exceptional client service. Our Solution Operations practice is growing rapidly, and we are seeking an experienced Oracle NetSuite Operations Manager to join our team.

Key Responsibilities

The ideal candidate will have a strong background in operations management, with experience in overseeing software projects and managing teams. Key responsibilities will include:

  • Talent Management: Support the recruitment process, mentor and coach team members, and develop talent utilization plans.
  • Engagement Management: Manage multiple engagements against budget, timeline, and scope, providing financial and accounting recommendations to clients operating on Netsuite.
  • Operations Management: Ensure effective delivery of operations and high customer service, adhering to standardized service delivery models and IT Service Management best practices.
  • Growth and Development: Contribute to the development and implementation of new service offerings, participate in pre-sales activities, and lead business plan initiatives.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in business or a related discipline.
  • Oracle NetSuite ERP Consultant certification.
  • 6+ years of experience with Oracle NetSuite ERP systems.
  • 5+ years of experience in the Information Technology/Consulting space, with demonstrated operational experience.
  • Certification or working knowledge in Agile or Scrum methodology or Project Management.
  • Strong customer relationship skills, excellent communication and presentation skills, and excellent troubleshooting and problem-solving skills.
Benefits

We offer a competitive salary range of $112,000 - $168,000 per year, depending on experience. In addition, we provide flexible benefits from day one, a market-leading personal time-off policy, and reimbursement for wellness initiatives that fit your lifestyle.

About BDO Canada

We are committed to creating a workplace culture of respect, inclusion, and diversity. We recognize and celebrate the valuable differences among each of us, including race, religious beliefs, physical or mental disabilities, age, place of origin, marital status, family status, gender or gender identity, and sexual orientation.



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