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Senior Manager, Enterprise Business Systems
2 months ago
Job Summary:
The Toronto District School Board is seeking a highly skilled and experienced Senior Manager, Enterprise Business Systems to join our Information Technology Services team. As a key member of our leadership team, you will be responsible for providing strategic direction and leadership in the development and implementation of our enterprise business systems.
Key Responsibilities:
- Provide effective leadership and management to staff in the functional areas of SAP ABAP/development, Basis Administration, Security Administration, HRIS and Business Processes.
- Oversee the creation, management, maintenance and oversight of the TDSB SAP strategy that will ensure the availability of the SAP technical environment necessary in meeting TDSB business requirements and that the environment is secure and recoverable.
- Develop an effective overall technical architecture for the implementation of SAP components, modules and integrations to other TDSB systems and services.
- Manage the SAP System and related technologies and set key performance measurements and metrics (Key Performance Indicators).
- Recommend, develop and maintain IT polices, procedures and standards to ensure compliance and application integrity.
- Consult and provide expertise, advice and guidance to senior team, managers, principals, vice-principals and other stakeholders in matters related to key areas of responsibility.
- Develop, recommend and implement strategies for effective long term growth within the SAP area, the infrastructure and related services/applications that supports TDSB business operations;
- Oversee the implementation and support of SAP application packaged solutions and improving business processes.
- Develop and implement a 'requirements generation process' to ensure SAP requirements of all parties are understood and considered.
- Provide functional and process support in evaluation, acquisition and development of SAP solutions and other related products.
- Review best practices across all aspects of SAP and IT Services to ensure cost competitiveness, optimal utilization of resources, customer service, quality, and delivery commitments are met.
- Define and manage service and support programs for business groups.
- Oversee the creation, implementation and maintenance of the SAP Enterprise Architecture that will address all attributes of SAP (and related) services including back end and end user hardware and software configurations ensuring there is long term SAP architecture for the TDSB technical teams to follow.
- Work with external software providers to determine the best financial approach for the TDSB for all future SAP licensing requirements.
- Drive successful implementation and execution of an IT Services Management System that will ensure coordinated communication and management of SAP projects and initiatives through project plans, regular status reviews, measurements and metrics management, management reports and providing problem resolution management.
- Work with Employee Services, Finance and Facility Senior management to assess requirements and provide leadership in the development and implementation of the SAP technology related business processes and tools for improved organizational effectiveness.
- Responsible for the effective management and leadership of staff (both union and non-union), including identifying staff needs, performance evaluations, disciplinary action.
- Provide advice, guidance and recommendations to the Executive Officer (e.g., strategies, business plans, status reports, policy development, provincial funding and/or Board budget projections).
- Manage, review and monitor budgets, including expenditure review and authorization, analysis of transactions, year-end projections and forecasts.
- Represent Information Technology Services at meetings both internally and externally.
- Prepare and review reports and briefing notes for the Executive Officer and other stakeholders, including Trustees.
- Participate in SAP Business Council and Business Operations and Administrative Technology committees.
- Attend and participate at various Board committees and meetings to address concerns, discuss and resolve emerging issues.
- Liaise with other IT organizations to build partnerships, research and share best practices e.g. ASUG.
- Provide leadership in fostering equity and inclusiveness in the development and implementation of programs and services.
- Other duties as assigned.
