Healthcare Support Specialist

4 weeks ago


Richmond Hill, Ontario, Canada Mackenzie Health Full time

Job Title: Unit Secretary

This position plays a vital role in maintaining a progressive, efficient, and organized healthcare environment. As a Unit Secretary, you will provide clerical and administrative support to nursing staff and other hospital departments, ensuring seamless communication and data entry.

Key Responsibilities:

  • Operate and maintain office and hospital equipment and supplies in a fast-paced environment
  • Input data information for surgical ambulatory patient flow, including chart completion and patient calls
  • Respond to inquiries via phone, email, and in-person, while communicating with staff, patients, and families
  • Collaborate with nursing staff and other hospital services to provide excellent care
  • Maintain accurate and up-to-date records and reports

Requirements:

  • Grade 12 or equivalent
  • Working knowledge of Medical Terminology
  • Prior experience in an administrative/clerical role, preferably in a healthcare environment
  • Keyboarding skills (40 wpm) and experience with computer applications, including Microsoft Office
  • Excellent verbal and written communication skills, as well as organizational skills
  • Ability to effectively de-escalate situations and demonstrate customer service skills

Preferred Qualifications:

  • Experience in perioperative surgical flow or Surgical Ambulatory Flow

About Mackenzie Health:

Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process.



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