Healthcare Support Specialist
4 weeks ago
Job Title: Unit Secretary
This position plays a vital role in maintaining a progressive, efficient, and organized healthcare environment. As a Unit Secretary, you will provide clerical and administrative support to nursing staff and other hospital departments, ensuring seamless communication and data entry.
Key Responsibilities:
- Operate and maintain office and hospital equipment and supplies in a fast-paced environment
- Input data information for surgical ambulatory patient flow, including chart completion and patient calls
- Respond to inquiries via phone, email, and in-person, while communicating with staff, patients, and families
- Collaborate with nursing staff and other hospital services to provide excellent care
- Maintain accurate and up-to-date records and reports
Requirements:
- Grade 12 or equivalent
- Working knowledge of Medical Terminology
- Prior experience in an administrative/clerical role, preferably in a healthcare environment
- Keyboarding skills (40 wpm) and experience with computer applications, including Microsoft Office
- Excellent verbal and written communication skills, as well as organizational skills
- Ability to effectively de-escalate situations and demonstrate customer service skills
Preferred Qualifications:
- Experience in perioperative surgical flow or Surgical Ambulatory Flow
About Mackenzie Health:
Mackenzie Health is an inclusive and equal opportunity employer committed to providing accommodations for applicants upon request at any stage of the recruitment process.
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