Collision Service Representative

1 month ago


Winnipeg, Manitoba, Canada Birchwood Automotive Group Full time
Job Summary

The Collision Consultant plays a crucial role in delivering exceptional customer experiences at Birchwood Collision Centre. As a key member of our team, you will build strong relationships with customers, communicate repair needs and costs effectively, and ensure their overall satisfaction.

Shift Details

Monday to Friday: 8:00-5:00

Responsibilities
  • Manage phone inquiries and customer walk-ins
  • Complete paperwork related to collision repair orders
Requirements
  • Post-secondary education in Business or a related field (preferred)
  • High attention to detail and proven time management skills
  • A commitment to continuous learning and professional development
  • Comfortable using technology and Microsoft applications
  • Valid driver's license and clean driver abstract
About the Role

This is a full-time position that requires excellent communication and interpersonal skills. You will work closely with the Customer Experience Manager to deliver exceptional results.

What We Offer
  • Competitive compensation package ($60,000 - $80,000 per year)
  • Full benefits package including vacation time, health coverage, and employee assistance
  • RSP Matching program and employee referral bonus
  • Career development opportunities and internal promotions
Why Join Us?

Birchwood Automotive Group is a recognized leader in the retail automotive industry. We value our team members, customers, partners, and communities. Our company culture emphasizes gratitude, personal leadership, trust, respect, continuous improvement, and generosity.


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