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Hospitality Team Lead

2 months ago

Vancouver, British Columbia, Canada B.C. LTD. Full time
Job Description:

We are seeking an experienced and skilled Customer Service Supervisor to join our team at B.C. LTD. as a Hospitality Team Lead. This role is responsible for providing exceptional customer service, leading front desk duties, and implementing marketing activities.

Key Responsibilities:
  • Conduct Training Sessions: Develop and lead training programs to enhance the skills of our staff members.
  • Front Desk Duties: Manage the front desk operations, ensuring seamless check-ins, check-outs, and responding to customer inquiries.
  • Marketing Activities: Design and implement effective marketing strategies to promote our hotel services.
Requirements:
  • Education: Secondary (high) school graduation certificate is required.
  • Experience: 2 years to less than 3 years of experience in customer service or hospitality management.
  • Language: English language proficiency is essential.
Work Arrangements:
  • Hours of Work: 30 to 40 hours per week.
  • Duration: Permanent position.
Salary:

The estimated salary range for this position is $45,000 - $60,000 per year, depending on experience and qualifications.