Senior Merchandise and Operations Manager

2 weeks ago


Surrey, British Columbia, Canada Coast Building Supplies Ltd Full time

Coast Building Supplies Ltd is seeking a Senior Merchandise and Operations Manager to join our team. As a key member of our leadership group, you will be responsible for leading the sales floor operations and ensuring that our customers receive exceptional service.

About the Role

We are looking for a results-driven leader with experience in retail management to oversee the sales floor operations, including staff management, customer service, and visual merchandising. The ideal candidate will have a proven track record of increasing sales, improving customer satisfaction, and driving business growth.

Key Responsibilities
  • Manage and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
  • Develop and implement effective visual merchandising strategies to drive sales and enhance the shopping experience.
  • Monitor and analyze sales data to identify trends and areas for improvement, making informed decisions to optimize sales performance.
  • Collaborate with cross-functional teams to develop and execute marketing campaigns, promotions, and events to drive sales and increase brand awareness.
  • Ensure compliance with company policies and procedures, maintaining a safe and healthy work environment.
Requirements
  • 3+ years of experience in retail management, preferably in a similar role.
  • Demonstrated ability to lead and motivate a team to achieve sales targets and improve customer satisfaction.
  • Strong analytical and problem-solving skills, with the ability to make informed decisions based on data analysis.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and vendors.
  • High school diploma or equivalent required; bachelor's degree preferred.
What We Offer
  • Competitive salary range: $60,000 - $80,000 per year.
  • Benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Ongoing training and development opportunities to enhance your skills and career growth.

Estimated Salary: $65,000 per year.



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