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IT Professional

1 month ago

Edmonton, Alberta, Canada tappCONNECT Full time
About the Role

We are seeking an experienced IT Professional to join our team at tappCONNECT. As a key member of our technical support department, you will play a vital role in ensuring the smooth operation of our computer networks and systems.

This position requires strong problem-solving skills, attention to detail, and excellent communication abilities. If you are a motivated and reliable individual who enjoys working in a fast-paced environment, we encourage you to apply.

Key Responsibilities
  • Provide technical support to employees, including resolving issues with computer hardware, software, and network connectivity.
  • Install, configure, and maintain computer systems, networks, and related equipment.
  • Collaborate with other technical teams to identify and implement solutions to improve system performance and reliability.
  • Develop and maintain documentation for technical procedures and processes.
  • Perform routine maintenance tasks, such as updating software and firmware, and troubleshooting issues.
Requirements
  • Bachelor's degree in Computer Science or a related field, or equivalent experience.
  • At least 3 years of experience in IT, preferably in a similar role.
  • Excellent problem-solving skills, with the ability to analyze complex technical issues.
  • Strong communication and interpersonal skills, with the ability to work effectively with colleagues and clients.
  • Knowledge of computer systems, networks, and related technologies.
Benefits
  • Dental plan
  • Health care plan
  • Life insurance

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience. In addition to a comprehensive benefits package, we also offer opportunities for professional growth and development.