Retail Sales and Operations Manager

12 hours ago

Guelph, Ontario, Canada Esso gas station Full time

The Retail Sales and Operations Manager at Esso gas station plays a pivotal role in ensuring the smooth operation of our retail store. This is an exciting opportunity for individuals who thrive in fast-paced environments, possess strong leadership skills, and have a keen eye for detail.

Job Description

We are seeking a highly motivated and organized individual to oversee the day-to-day activities of our retail store. The successful candidate will be responsible for supervising staff, assigning sales workers to duties, hiring and training new employees, teaching interest or professional development courses, and authorizing payments by cheque.

In addition, the Retail Sales and Operations Manager will be responsible for planning and developing permanent and temporary exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces, and other exhibitions, ordering merchandise, authorizing returns, establishing work schedules, selling merchandise, preparing reports on sales volumes, merchandising, and personnel matters, resolving customer requests, complaints, and supply shortages, organizing and maintaining inventory, supervising office and volunteer staff, managing cash, overseeing payroll administration, conducting performance reviews, and providing exceptional customer service.

Key Responsibilities
  • Supervise staff (apprentices, stages hands, design team, etc.)
  • Assign sales workers to duties
  • Hire and train or arrange for training of staff
  • Teach interest or professional development courses
  • Authorize payments by cheque
  • Exhibit designers plan and develop permanent and temporary or moveable exhibits and displays for museum exhibitions, trade shows, conventions, retail spaces and other exhibitions
  • Order merchandise
  • Authorize return of merchandise
  • Establish work schedules
  • Sell merchandise
  • Prepare reports on sales volumes, merchandising and personnel matters
  • Resolve issues that may arise, including customer requests, complaints and supply shortages
  • Organize and maintain inventory
  • Supervise and co-ordinate activities of workers
  • Manage cash
  • Oversee payroll administration
  • Conduct performance reviews
  • Supervise office and volunteer staff
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 to less than 7 months
Working Conditions and Physical Demands
  • Fast-paced environment
  • Standing for extended periods
Personal Suitability
  • Efficient interpersonal skills
  • Team player
  • Work Term: Permanent
  • Work Language: English
  • Hours: 30 hours per week

The ideal candidate will possess excellent communication and leadership skills, with the ability to multitask and prioritize tasks effectively. They will also have a keen eye for detail and be able to maintain accurate records. If you are a motivated and organized individual who thrives in fast-paced environments, we encourage you to apply for this exciting opportunity.

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience. We offer a comprehensive benefits package, including health and dental insurance, retirement savings plan, and paid time off. If you are interested in this challenging and rewarding role, please submit your application, including your resume and cover letter, to [insert contact information].

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