Restaurant Operations Manager

4 weeks ago


Brampton, Ontario, Canada Dairy Queen Grill And Chill Full time
Job Summary

We are seeking a highly skilled Restaurant Operations Manager to join our team at Dairy Queen Grill And Chill. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our team members are supported and empowered to succeed.

Key Responsibilities

- Conduct performance reviews to identify areas for improvement and provide feedback to team members

- Organize and maintain inventory to ensure that we have the necessary supplies to meet customer demand

- Ensure that health and safety regulations are followed to maintain a safe and healthy work environment

- Address customer complaints or concerns in a professional and courteous manner

- Plan, organize, direct, control and evaluate daily operations to ensure that our restaurant is running efficiently and effectively

Supervision

- Supervise a team of 3-4 team members to ensure that they are meeting their responsibilities and providing excellent customer service

Additional Information

- Work in a fast-paced environment with tight deadlines and repetitive tasks

- Physically demanding role requiring standing for extended periods

- Must be accurate, dependable, efficient, and have excellent oral communication skills

- Team player with a strong work ethic and a commitment to excellence

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