Senior Food Service Operations Manager
7 days ago
We are seeking a seasoned Senior Food Service Operations Manager to join our team at 168 MILE PRETZELS INC.
About the Role:The successful candidate will be responsible for overseeing the daily operations of our food service department, ensuring that we maintain the highest standards of quality, safety, and customer satisfaction.
This is a challenging yet rewarding role that requires a high degree of organization, leadership, and communication skills. As a key member of our management team, you will play a critical role in driving business growth and excellence.
Key Responsibilities:- Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction.
- Lead a team of food service staff, providing guidance, support, and training to ensure they have the skills and knowledge needed to excel in their roles.
- Maintain accurate records of stock, repairs, sales, and wastage, analyzing data to inform business decisions.
- Prepare and submit regular reports to senior management, highlighting key performance indicators and areas for improvement.
- Collaborate with cross-functional teams to drive business growth, identify new opportunities, and resolve operational issues.
- Secondary (high) school graduation certificate required; post-secondary education in hospitality, business, or a related field an asset.
- At least 1 year of experience in a similar role, preferably in the food service industry.
- Proven track record of leadership, team management, and customer service.
- Excellent communication, interpersonal, and problem-solving skills.
- Able to work in a fast-paced environment, prioritize tasks, and meet deadlines.
- A competitive salary of $65,000 per year, based on experience.
- A comprehensive health benefits plan, including medical, dental, and vision coverage.
- Opportunities for professional growth and development, including training and mentorship programs.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Work in a fast-paced food service environment, standing for extended periods and handling heavy objects as needed.
- Frequent communication with staff, customers, and external partners, requiring excellent verbal and written skills.
- Strong client focus, with a commitment to delivering exceptional customer experiences.
- Excellent oral and written communication skills, with the ability to articulate complex ideas clearly and concisely.
- Able to adapt to changing priorities and deadlines, with a flexible approach to work assignments.
- A team player with a collaborative mindset, able to build strong relationships with colleagues and stakeholders.
English is the primary language of business, but bilingualism or multilingualism may be an asset in certain situations.
We are an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who reflect the diversity of our community.
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