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E-Commerce Logistics Coordinator

2 months ago

Golden Horseshoe, Canada Sporting Life Full time
About the Role

Sporting Life is a leading Canadian sports lifestyle retailer, committed to providing an exceptional customer experience. We're seeking an E-Commerce Shipping Associate to join our team, responsible for delivering online purchases accurately and promptly.

Key Responsibilities
  1. Customer Service: Provide timely completion of customer orders, ensuring a seamless online shopping experience.
  2. Order Management: Communicate order status, respond to inquiries, and resolve issues via electronic messaging.
  3. Order Adjustments: Make adjustments to meet customers' needs, ensuring their satisfaction.
  4. Logistics Coordination: Investigate possible delays in shipments, collaborate with third-party logistics providers, and resolve issues.
What We Offer
  1. Passion for Fashion and Sport: A love for fashion, sport, and an active lifestyle, aligning with Sporting Life's unique blend of style and adventure.
  2. Customer-Centric Approach: A genuine passion for serving the public, ensuring all customers receive exceptional care.
  3. Problem-Solving Skills: Ability to multitask, think critically, and resolve complex issues.
What We Provide
  1. Professional Growth: Access to top brands, training, and learning opportunities to enhance your skills.
  2. Competitive Compensation: Competitive salary and benefits package.
  3. Product Discounts: Amazing discounts on our products, allowing you to enjoy the Sporting Life lifestyle.
  4. Team Environment: Collaborative team atmosphere, with opportunities to work alongside industry leaders and innovators.