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Senior Account Manager

2 months ago

Montreal, Quebec, Canada Verndale Full time
About the Senior Account Manager Position

At Verndale, we're passionate about helping marketing and technology leaders connect the dots of the consumer journey. As a Senior Account Manager, you'll play a critical role in driving this forward by building strong relationships, solving client business challenges, and identifying new opportunities.

Key Responsibilities
  • Develop and manage strategic account plans and corresponding roadmaps to guide the relationship over time
  • Provide daily oversight and client consultation to keep projects on track
  • Ensure client satisfaction with the services delivered
  • Expand Verndale's reach and influence within each account
  • Work closely with the Group Account Director to pitch new ideas and initiatives to clients
  • Support cross-team collaboration across strategy, creative, and delivery teams to help clients achieve their goals
  • Provide strategic oversight to ensure projects are successfully completed
Requirements
  • 8-10 years of experience in selling and delivering digital experience and marketing projects
  • Fluent French and English speaker
  • Comfort with executive-level interactions and contract negotiations
  • Ability to manage at an account portfolio level and deliver concise reports and presentations
  • Previous experience in professional services will help you learn, adapt, and grow quickly
  • Experience with e-commerce to understand client complexity and recommend new opportunities
  • Proven ability to recommend and apply industry and technical best practices
About Verndale

We're a digital experience agency purpose-built to help marketing and technology leaders connect the dots of the consumer journey. We design and develop digital experiences and enable marketing technologies that bring brands and their customers together.

We're committed to celebrating diversity, equality, and inclusion. Our services are built around a core methodology that encompasses Growth Strategy, Experience Design, Technology Enablement, and Experience Optimization.

We offer competitive compensation, comprehensive coverage for medical, dental, life, disability, and a 401(k) savings plan. We also provide ample company-paid holidays and personal time off to support a healthy work-life balance.