Client Services Specialist
1 day ago
As a Client Services Specialist - Complex Case Manager with the BC Public Service Agency, you will play a vital role in safeguarding the financial and legal well-being of vulnerable adults. This position requires empathy, cultural sensitivity, and strong communication skills to navigate diverse client needs.
Job DescriptionThis is a client-focused, team-oriented environment where every member plays a crucial role in supporting some of the community's most at-risk individuals. You will develop and implement individualized case management plans, manage client budgets, protect assets, and provide guidance on financial, legal, and personal matters while promoting independence and quality of life.
Responsibilities- Develop and implement case management plans tailored to individual clients' needs
- Manage client budgets and protect assets to ensure their financial stability
- Provide guidance on financial, legal, and personal matters to promote independence and quality of life
- Collaborate with experts in finance, law, taxation, investments, and real property to ensure the best outcomes for clients
To be successful in this role, you will need:
- A Bachelor's degree in Social Work or a related field (e.g., psychology, sociology, gerontology)
- A minimum of 3 years of recent experience working in a setting oriented towards providing services to people with disabilities, mental illness, developmental disability, traumatic brain injury, or degenerative conditions affecting brain functions
- Experience in case management to effectively and independently manage a complex caseload
Prior experience in financial management or a Master's degree in Social Work may be considered an asset.
Work EnvironmentThis position offers flexible work options, including the possibility of working up to 3 days from home per week subject to an approved telework agreement. A Criminal Record Check (CRC) will be required.
CompensationThe estimated annual salary range for this position is $76,071.18 - $86,658.48. As a member of the BC Public Service, you will enjoy competitive benefits, amazing learning opportunities, and exciting career development prospects.
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