Customer Service Team Lead

3 weeks ago


Oshawa, Ontario, Canada AVA Masonry Inc. Full time

Job Title: Customer Service Supervisor

About the Role:

We are seeking a highly skilled Customer Service Supervisor to join our team at AVA Masonry Inc. As a key member of our operations team, you will be responsible for supervising workers and projects, coordinating and scheduling activities, and ensuring health and safety regulations are followed.

Key Responsibilities:

  • Supervise and lead a team of customer service representatives
  • Coordinate and schedule customer service activities and projects
  • Train or arrange for training to ensure team members have the necessary skills and knowledge
  • Ensure health and safety regulations are followed and maintained
  • Read and interpret blueprints and drawings to understand customer requirements
  • Requisition or order materials, equipment, and supplies as needed

Requirements:

  • 1 year to less than 2 years of experience in a customer service or operations role
  • Permanent employment
  • English as the primary language of communication
  • 35 hours per week


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