Customer Service Team Lead
3 weeks ago
Job Title: Customer Service Supervisor
About the Role:
We are seeking a highly skilled Customer Service Supervisor to join our team at AVA Masonry Inc. As a key member of our operations team, you will be responsible for supervising workers and projects, coordinating and scheduling activities, and ensuring health and safety regulations are followed.
Key Responsibilities:
- Supervise and lead a team of customer service representatives
- Coordinate and schedule customer service activities and projects
- Train or arrange for training to ensure team members have the necessary skills and knowledge
- Ensure health and safety regulations are followed and maintained
- Read and interpret blueprints and drawings to understand customer requirements
- Requisition or order materials, equipment, and supplies as needed
Requirements:
- 1 year to less than 2 years of experience in a customer service or operations role
- Permanent employment
- English as the primary language of communication
- 35 hours per week
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