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Cashier - Customer Service Representative

1 month ago

Gatineau, Quebec, Canada Giant Tiger Full time

Job Summary:

We are seeking a skilled Cashier to join our team at Giant Tiger in Gatineau (Aylmer). As a Cashier, you will be responsible for providing exceptional customer service, operating electronic cash registers, and maintaining a clean and organized checkout area.

Key Responsibilities:

  • Ensure a high level of customer service at the checkouts
  • Accurately record customer transactions in electronic cash registers
  • Replenish merchandise around the checkout area
  • Ensure health and safety policies and guidelines are followed
  • Ensure Loss prevention best practices are followed
  • Ensure compliance of all policies when selling Tobacco and Lottery

Requirements:

  • Effective communication and interpersonal skills
  • Attention to detail
  • Strong customer service skills
  • Ability to work independently and as part of a team

Physical Demands:

  • Stand and/or walk
  • Bend, twist, and squat
  • Lift and/or move up to 18 kg (40 lbs.)
  • Perform tasks involving firm grasping
  • Perform repetitive tasks requiring a range of hand motions
  • Reach above shoulder height and below waist level
  • Operate equipment, including using a ladder

What We Offer:

  • Medical / Dental / Vision Benefits
  • Store Discount
  • Profit Sharing
  • Safety-first environment

Keyholder Premium (If Applicable):

Opening and closing the store on an ad hoc basis, including running register reports, ensuring all areas are tidy, and ensuring all Associates have completed their end of shift tasks.

Closing: responsible for security of the store including locking and setting alarm.

Opening: ensuring store is well-stocked and ready for the customer, clean and tidy, ensuring Associates are ready to open their areas for the shift, starting up registers, unlocking and disabling alarm, receiving deliveries.

Employee Universal Accountabilities:

  • Ensures a high level of customer service
  • Ensuring health and safety policies and guidelines are followed
  • Ensuring Loss prevention best practices are followed
  • Ensuring compliance of all policies when selling Tobacco and Lottery
  • Ensuring emergency protocols are followed