Beauty Salon Operations Manager
4 weeks ago
Are you a driven, inspirational leader with a passion for business and beauty?
We're looking for a confident and people-oriented Salon Manager who can multitask and keep things running smoothly in our busy salon environment.
A little about what you bring to Chatters:
- Enthusiastic about all things beauty
- At least 5 years of experience in a retail leadership role, including sales performance, operations management, and inventory management
- Previous salon experience is a great asset
- You can build rapport with our guests and your team, with an unwavering understanding that the "Experience is Everything"
- Flexible, self-motivated, and driven with excellent people and communication skills
- Superior time management skills – you get things done on time, every time (and on budget)
- Knowledge of computer systems like Point of Sales, Excel, PowerPoint, Word, and Gmail
- You are your own success story, inspiring others to be their best
- Day, evening, and weekend availability
- A knack for problem-solving. You're highly responsible and 100% reliable
A little about what you'll do:
- Be responsible for retail operations management
- Analyze, maintain, and improve our systems and processes
- Oversee and book guest appointments – with a smile
- Share your passion with the sales team to help them achieve store sales targets
- Ensure the salon is kept sparkling clean, well-stocked, and merchandised according to Chatters' standards
- Show off your encyclopedic product knowledge and oversee inventory, product ordering, and pricing
- Some number crunching – monitor budgets, payroll management, scheduling, and cost of goods management
- Have fun providing a welcoming environment for guests and beauty consultants
A little about what we offer:
At Chatters, we believe great employees deserve great benefits like:
- A competitive salary
- Discounted products and salon services
- FREE in-salon, regional, and national education opportunities
- Sales incentives
- Medical and dental
- Employer RRSP contributions
- Plus, lots of opportunities to learn and grow
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