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Team Lead

2 months ago

Markham, Ontario, Canada Accoravillage Full time
About the Role

We are seeking a highly motivated and experienced Team Lead to join our retail team at Accoravillage. As a Team Lead, you will play a key role in driving sales growth, improving customer satisfaction, and ensuring seamless store operations.

Key Responsibilities
  • Leadership and Team Management
    • Lead and motivate a team of sales associates to achieve sales targets and provide exceptional customer service.
    • Develop and implement strategies to improve team performance and productivity.
  • Customer Service and Sales
    • Provide outstanding customer service and ensure a positive shopping experience for all customers.
    • Meet or exceed sales targets and contribute to the growth of the store.
  • Store Operations and Management
    • Assist in the management of store operations, including inventory management, visual merchandising, and store maintenance.
    • Ensure that all store policies and procedures are followed.
  • Communication and Collaboration
    • Communicate effectively with store management, sales associates, and other stakeholders to ensure seamless store operations.
    • Collaborate with the leadership team to develop and implement store strategies.
Requirements
  • 1+ years of experience in a retail environment, preferably in a leadership role.
  • Proven track record of success in sales and customer service.
  • Strong leadership and team management skills.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.