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National Property Claims Examiner

2 months ago


Vancouver, British Columbia, Canada Aviva Full time
{"h1": "National Property Claims Examiner Role", "p": "At Aviva, we're committed to delivering exceptional customer service and ensuring that our customers receive the best possible outcomes. As a National Property Claims Examiner, you'll play a critical role in achieving this goal by overseeing and managing third-party adjusted claims and direct-handled claims.

Your key responsibilities will include:", "ul": [{"li": "Managing a portfolio of examining and direct-handled property claims, with a percentage share based on demand"}, {"li": "Resource field work to be completed by IA, setting clear expectations and timelines, and managing the file through to completion"}, {"li": "Arranging market calls or working with various insurers on subscription claims"}, {"li": "Preparing and presenting a complete file strategy, coverage analysis, disposition, and business case"}, {"li": "Investigating claims by reviewing IA reports and specialists to acquire facts and information to analyze the loss"}, {"li": "Reviewing and compiling facts, policies, technical reports, analyzing estimates, value of claim, and settling claims"}, {"li": "Communicating claim adjustments via written reports to all parties, based on policy wording and circumstances surrounding the loss to resolve the claim"}, {"li": "Providing outstanding service to our customers"}, {"li": "Responsible for data accuracy and issuing payments to vendors, insureds, and specialists"}, {"li": "Ensuring all correspondence is completed in a timely and effective manner, including the creation of Critical Path Letters, Proof of Losses, and Reservation of Rights letters, etc."}, {"li": "Recognizing questionable claims, subrogation, and risk opportunities"}], "h2": "What You'll Bring", "ul": [{"li": "Detailed knowledge of the property insurance industry"}, {"li": "At least 5+ years of commercial and residential property experience"}, {"li": "Strong construction knowledge"}, {"li": "Strong digital literacy"}, {"li": "Strong solid understanding of property insurance case law"}, {"li": "Detailed knowledge of a variety of property coverage wordings"}, {"li": "Some basic accounting skills"}, {"li": "Outstanding communication and negotiation skills"}, {"li": "Excellent report writing skills"}, {"li": "Licensing in NB, PEI & NFLD (asset)"}], "h2": "What You'll Get", "ul": [{"li": "Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities"}, {"li": "Our vacation package starts at 4 weeks"}, {"li": "Outstanding Career Development opportunities"}, {"li": "We'll support your professional development education"}], "p": "Aviva Canada has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva Canada."}