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Veterinary Patient Care Coordinator

2 months ago


Ottawa, Ontario, Canada VCA Full time

Job Summary:

We are seeking a highly organized and detail-oriented Veterinary Patient Care Coordinator to join our team at Alta Vista Animal Hospital. As a key member of our hospital staff, you will play a vital role in ensuring the smooth operation of our patient care services.

Key Responsibilities:

  • Coordinate patient care activities, including attending rounds, providing daily updates, and preparing discharge instructions.
  • Manage communication between veterinarians, treatment staff, and clients, ensuring seamless coordination of patient care.
  • Prepare and maintain accurate medical records, including updating invoicing and handling client inquiries.
  • Assist with medication preparation, lab results, and referrals or transfers to other hospitals.
  • Follow up with discharged patients and discuss financing options with clients.

Requirements:

  • High school diploma or equivalent required; veterinary experience or certification preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, veterinarians, and hospital staff.
  • Strong organizational and time management skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Ability to work in a fast-paced environment, with a high level of accuracy and attention to detail.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A supportive and collaborative work environment.
  • Generous personal pet care discounts.