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Veterinary Care Coordinator

2 months ago

Ottawa, Ontario, Canada VCA Canada Full time
Job Title: Veterinary Patient Care Coordinator

We are seeking a detail-oriented and compassionate individual to join our team as a Veterinary Patient Care Coordinator at Alta Vista Animal Hospital.

Key Responsibilities:
  • Attend patient rounds and provide daily financial and medical updates to clients
  • Update invoicing and maintain accurate medical records
  • Handle client inquiries and provide excellent customer service
  • Prepare medications and coordinate referrals or transfers with other hospitals
  • Follow up with discharged patients and discuss financing options
  • Relay lab results and provide client education
Requirements:
  • Detail-oriented and organized with excellent communication skills
  • Ability to work in a fast-paced environment and manage multiple tasks
  • Compassionate and empathetic with a strong client service focus
  • Technician or VA/CSR experience preferred
What We Offer:
  • A caring culture of wellness and appreciation
  • Competitive wages and benefits
  • Extensive online access to journals and textbooks
  • Annual uniform allowance and employee assistance program
  • Referral bonus rewards and opportunities to give back to the community