Retail Store Operations Manager
18 hours ago
The Retail Store Operations Manager plays a key role in managing and overseeing the daily retail store operation at Dollarama L.P., including day-to-day operations, visual merchandising activities, performance management, recruitment and training of new employees, scheduling and inventory management. The ideal candidate will have a proven track record of success in a similar role and possess excellent leadership and communication skills.
Responsibilities- Oversee all store operations and ensure compliance with company policies and strategies.
- Lead, motivate, and develop store staff to achieve performance goals.
- Assist with store merchandising, shelf stocking, and boxing and unboxing daily shipments.
- Deliver exceptional customer service and resolve complex issues.
- Implement and maintain visual merchandising standards based on company strategy.
- Maintain store safety and cleanliness standards.
- Perform cash management, store opening and closing duties as needed.
- Provide employee performance feedback as needed.
- Assign tasks to the team.
- Minimum of two (2) years' experience in the retail industry.
- Minimum of two (2) years' experience in a team management position.
- Open availability required (day, evening, weekend).
- Excellent communication and decision-making capabilities.
- Proven leadership and team management skills.
- Strong problem-solving abilities.
- Ability to multitask, prioritize, work in a dynamic, fast-paced and high-volume environment.
- Bonus pay.
- Casual dress.
- Employee assistance program.
- Extended health care.
- Flexible schedule.
- RRSP match.
Estimated salary: $60,000 - $80,000 per year, depending on experience.
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Retail Store Operations Manager
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