Retail Store Operations Manager

18 hours ago


Wetaskiwin, Alberta, Canada Dollarama L.P. Full time
Job Description

The Retail Store Operations Manager plays a key role in managing and overseeing the daily retail store operation at Dollarama L.P., including day-to-day operations, visual merchandising activities, performance management, recruitment and training of new employees, scheduling and inventory management. The ideal candidate will have a proven track record of success in a similar role and possess excellent leadership and communication skills.

Responsibilities
  • Oversee all store operations and ensure compliance with company policies and strategies.
  • Lead, motivate, and develop store staff to achieve performance goals.
  • Assist with store merchandising, shelf stocking, and boxing and unboxing daily shipments.
  • Deliver exceptional customer service and resolve complex issues.
  • Implement and maintain visual merchandising standards based on company strategy.
  • Maintain store safety and cleanliness standards.
  • Perform cash management, store opening and closing duties as needed.
  • Provide employee performance feedback as needed.
  • Assign tasks to the team.
Requirements
  • Minimum of two (2) years' experience in the retail industry.
  • Minimum of two (2) years' experience in a team management position.
  • Open availability required (day, evening, weekend).
  • Excellent communication and decision-making capabilities.
  • Proven leadership and team management skills.
  • Strong problem-solving abilities.
  • Ability to multitask, prioritize, work in a dynamic, fast-paced and high-volume environment.
Benefits
  • Bonus pay.
  • Casual dress.
  • Employee assistance program.
  • Extended health care.
  • Flexible schedule.
  • RRSP match.

Estimated salary: $60,000 - $80,000 per year, depending on experience.



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