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Food Service Team Lead

1 month ago

Hamilton, Ontario, Canada Boston Pizza Ancaster Full time

Job Summary: We are seeking a highly skilled Food Service Supervisor to join our team at Boston Pizza Ancaster. As a Food Service Supervisor, you will be responsible for overseeing the daily operations of our food service team, ensuring that our high standards of quality and customer service are met.

Key Responsibilities:

  • Establish and implement efficient work schedules to meet customer demand.
  • Supervise and coordinate the activities of food service staff, providing guidance and support as needed.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
  • Recruit and hire qualified food service staff to meet the needs of the restaurant.
  • Monitor and maintain quality control standards for food and service, ensuring that our customers receive an exceptional dining experience.
  • Prepare and submit reports on sales, inventory, and staff performance.
  • Communicate effectively with customers, addressing their concerns and resolving any issues in a professional manner.

Requirements:

  • 7 months to less than 1 year of experience in a food service supervisory role.
  • Permanent employment with 37.5 hours per week.
  • Fluency in English.