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Store Manager

2 months ago


Québec, Quebec, Canada Starbucks Full time
Job Description

Job Summary: We are seeking a highly motivated and experienced Store Manager to join our team at Starbucks. As a Store Manager, you will be responsible for leading a team of retail professionals to deliver exceptional customer experiences and drive business results.

Key Responsibilities:

  • Lead a High-Performing Team: Manage and develop a team of retail professionals to achieve sales goals, improve customer satisfaction, and maintain a positive store environment.
  • Drive Business Results: Analyze sales data, identify opportunities, and implement strategies to increase sales, reduce costs, and improve profitability.
  • Develop and Implement Operational Plans: Create and execute operational plans to achieve business objectives, including inventory management, visual merchandising, and customer service standards.
  • Build and Maintain Customer Relationships: Foster strong relationships with customers to understand their needs, preferences, and feedback, and use this information to improve the customer experience.
  • Manage Store Operations: Oversee store operations, including scheduling, inventory management, and maintenance of store facilities and equipment.

Requirements:

  • 2+ Years of Retail Management Experience: Proven track record of leading high-performing teams and driving business results in a retail environment.
  • Strong Leadership and Communication Skills: Ability to motivate and develop team members, communicate effectively with customers and colleagues, and build strong relationships with stakeholders.
  • Business Acumen: Strong analytical and problem-solving skills, with the ability to analyze sales data, identify opportunities, and implement strategies to drive business results.
  • Customer Focus: Passion for delivering exceptional customer experiences and a commitment to understanding customer needs and preferences.
  • French Language Fluency: Ability to communicate effectively in French, both verbally and in writing.