Restaurant Shift Manager

3 weeks ago


Vernon, Canada Tim Hortons Full time
About Tim Hortons

Tim Hortons is a leading Canadian coffee and donut chain with a long history of commitment to customer satisfaction and community involvement.

We're seeking an experienced Restaurant Shift Manager to join our team

About the Role

This hourly paid position entails supervising team member activities during scheduled shifts to ensure that Tim Hortons' standards around people, product, cleanliness, and exceptional customer service are met.

The successful candidate will be responsible for:

  • Customer Service: Lead by example to demonstrate that customers are top priority, respond to special requests, and resolve complaints in a timely manner.
  • People Management: React immediately to issues requiring attention, provide ongoing direction to employees, and encourage a fun work environment while motivating employees to meet goals.
  • Operations: Display knowledge of and work in compliance with Tim Hortons operating, food safety, security, health and safety, and employment standards, ensuring all products and packaging are properly merchandised and stocked.
Requirements

To be successful in this role, you'll need:

  • Previous experience in a supervisory role (asset)
  • 6 months previous restaurant experience required
  • Thorough knowledge of Tim Hortons products and procedures
  • Current certification in approved food safety training (Advanced.fst or ServeSafe) (asset)
  • Strong communication and interpersonal skills
  • Ability to operate effectively in a fast-paced environment
Working at Tim Hortons

We offer a competitive salary range of $45,000-$55,000 per year, based on location and experience. This full-time position requires a minimum of 40 hours per week and flexibility to work any day of the week.

As a valued member of our team, you'll enjoy opportunities for growth and development, as well as a comprehensive benefits package.



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