Multi-Service Operations Manager
4 weeks ago
About Us
At COGIR Immobilier, we prioritize building relationships and delivering exceptional services to our residents.
Job Description
The successful candidate will play a key role in the success and operation of our multi-service center, serving as the primary contact for business partners and service users.
Responsibilities
- Ensure the accuracy and completeness of partner files, including accreditations and insurance.
- Monitor and maintain CMS quality standards, focusing on customer service and physical location quality.
- Promote customer satisfaction by achieving objectives for residents and partners.
- Develop existing services by optimizing partner visibility.
- Establish intervention plans as needed.
- Nurture relationships with potential clients and CMS partners.
- Update and maintain various registers to ensure CMS data accuracy.
- Organize and coordinate CMS events.
- Participate in market development activities and job market research.
- Contribute to the management committee to enhance processes.
- Solicit potential clients through targeted outreach and networking.
Requirements
- High school diploma with experience in sales and customer service.
- Minimum 2 years of experience in a similar field.
- Advanced knowledge of Microsoft Office and the Internet.
- Valid driver's license.
- Experience in personnel management is an asset.
Benefits
- Cell phone provided.
- Computer provided.
- Uniform provided.
- Free parking.
- To be discussed.
- Group insurance.
- Social leave.
- Employee Assistance Program.
- Vacation.
- Consistent schedule.
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