Multi-Service Operations Manager

4 weeks ago


montréal verdun, Canada COGIR Immobilier Full time

About Us

At COGIR Immobilier, we prioritize building relationships and delivering exceptional services to our residents.

Job Description

The successful candidate will play a key role in the success and operation of our multi-service center, serving as the primary contact for business partners and service users.

Responsibilities

  • Ensure the accuracy and completeness of partner files, including accreditations and insurance.
  • Monitor and maintain CMS quality standards, focusing on customer service and physical location quality.
  • Promote customer satisfaction by achieving objectives for residents and partners.
  • Develop existing services by optimizing partner visibility.
  • Establish intervention plans as needed.
  • Nurture relationships with potential clients and CMS partners.
  • Update and maintain various registers to ensure CMS data accuracy.
  • Organize and coordinate CMS events.
  • Participate in market development activities and job market research.
  • Contribute to the management committee to enhance processes.
  • Solicit potential clients through targeted outreach and networking.

Requirements

  • High school diploma with experience in sales and customer service.
  • Minimum 2 years of experience in a similar field.
  • Advanced knowledge of Microsoft Office and the Internet.
  • Valid driver's license.
  • Experience in personnel management is an asset.

Benefits

  • Cell phone provided.
  • Computer provided.
  • Uniform provided.
  • Free parking.
  • To be discussed.
  • Group insurance.
  • Social leave.
  • Employee Assistance Program.
  • Vacation.
  • Consistent schedule.


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