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Guest Service Agent

2 months ago

Sioux Narrows, Canada Totem Resorts Full time
Job Title: Guest Service Agent

We are seeking a highly skilled Guest Service Agent to join our team at Totem Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities:
  • Register arriving guests and assign rooms
  • Process group arrivals and departures
  • Take, cancel and change room reservations
  • Provide information on hotel facilities and services
  • Assist clients/guests with special needs
  • Perform light housekeeping and cleaning duties
  • Provide customer service
Requirements:
  • Secondary (high) school graduation certificate
  • Excellent oral and written communication skills
  • Ability to work in a fast-paced environment
  • Attention to detail and ability to multitask
  • Flexibility and ability to work under pressure
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.