Guest Service Representative
4 weeks ago
We are seeking a highly skilled Guest Service Agent to join our team at Totem Resorts. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities:- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Exchange foreign currency
- Process guests' departures, calculate charges and receive payments
- Balance cash and complete balance sheets, cash reports and related forms
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Perform light housekeeping and cleaning duties
- Provide customer service
- Secondary (high) school graduation certificate
- Will train
- Attention to detail
- Fast-paced environment
- Overtime required
- Standing for extended periods
- Work under pressure
- Client focus
- Dependability
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Judgement
- Organized
- Reliability
- Team player
Our hotel is a fast-paced and dynamic environment where you will be working in a team to provide exceptional customer service to our guests. You will be required to work overtime and stand for extended periods.
What We Offer:We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional development. If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, we encourage you to apply.
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Hotel Guest Service Representative
1 week ago
Sioux Narrows, Canada Totem Resorts Full timeJob Summary:We are seeking a Guest Service Representative to join our team at Totem Resorts. As a Guest Service Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Key Responsibilities:Register arriving guests and assign roomsProcess group arrivals and departuresTake, cancel...
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Guest Service Agent
4 weeks ago
Sioux Narrows, Canada Totem Resorts Full timeJob Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Totem Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests and assign...
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Guest Service Agent
4 weeks ago
Sioux Narrows, Canada Totem Resorts Full timeJob Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Totem Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests and assign...
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Guest Service Agent
2 months ago
Sioux Narrows, Canada Totem Resorts Full timeJob Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Totem Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests and assign...
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Guest Service Agent
1 month ago
Sioux Narrows, Canada Totem Resorts Full timeJob Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Totem Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests and assign...
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Guest Service Agent
1 month ago
Sioux Narrows, Canada Totem Resorts Full timeJob Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Totem Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests and assign...
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Guest Service Agent
1 month ago
Sioux Narrows, Canada Totem Resorts Full timeJob Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Totem Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests and assign...
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Customer Service Representative
3 weeks ago
Sioux Narrows, Canada Totem Resorts Full timeWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Totem Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests and assign roomsProcess...
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Customer Service Representative
2 weeks ago
Sioux Narrows, Canada Totem Resorts Full timeWe are seeking a skilled Customer Service Representative to join our team at Totem Resorts. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Register arriving guests and assign roomsProcess group arrivals and...
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guest service agent
2 months ago
Sioux Narrows, Canada Totem Resorts Full timeEducation: Secondary (high) school graduation certificateExperience: Will trainWork settingHospitality industryTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaExchange...
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guest service agent
2 months ago
Sioux Narrows, Canada Totem Resorts Full timeEducation: Expérience: EducationSecondary (high) school graduation certificateWork settingHospitality industryTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaExchange...
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Guest Service Supervisor
1 month ago
Sioux Narrows, Canada Totem Lodge Ltd Full timeJob SummaryWe are seeking a highly motivated Guest Service Supervisor to join our team at Totem Lodge Ltd. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, performing same duties as workers supervised, and resolving work problems, providing technical advice, and recommending...
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Guest Service Supervisor
2 months ago
Sioux Narrows, Canada Totem Lodge Ltd Full timeJob DescriptionWe are seeking a highly skilled Guest Service Supervisor to join our team at Totem Lodge Ltd. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, performing same duties as workers supervised, and resolving work problems.Key ResponsibilitiesCo-ordinate activities with...
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Guest Service Supervisor
2 months ago
Sioux Narrows, Canada Totem Lodge Ltd Full timeJob DescriptionWe are seeking a highly skilled Guest Service Supervisor to join our team at Totem Lodge Ltd. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, performing same duties as workers supervised, and resolving work problems.Key ResponsibilitiesCo-ordinate activities with...
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Guest Service Supervisor
1 month ago
Sioux Narrows, Canada Totem Lodge Ltd Full timeJob SummaryWe are seeking a highly motivated Guest Service Supervisor to join our team at Totem Lodge Ltd. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, performing same duties as workers supervised, and resolving work problems, providing technical advice, and recommending...
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Guest Service Manager
1 month ago
Sioux Narrows, Canada Totem Lodge Ltd Full timeJob SummaryWe are seeking a highly motivated Guest Service Supervisor to join our team at Totem Lodge Ltd. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, performing same duties as workers supervised, and resolving work problems.Key ResponsibilitiesCo-ordinate activities with...
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Guest Service Manager
4 weeks ago
Sioux Narrows, Canada Totem Lodge Ltd Full timeJob SummaryWe are seeking a highly motivated Guest Service Supervisor to join our team at Totem Lodge Ltd. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, performing same duties as workers supervised, and resolving work problems.Key ResponsibilitiesCo-ordinate activities with...
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Guest Service Manager
1 month ago
Sioux Narrows, Canada Totem Lodge Ltd Full timeJob SummaryWe are seeking a highly motivated Guest Service Supervisor to join our team at Totem Lodge Ltd. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, performing same duties as workers supervised, and resolving work problems.Key ResponsibilitiesCo-ordinate activities with...
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Guest Service Manager
1 month ago
Sioux Narrows, Canada Totem Lodge Ltd Full timeJob SummaryWe are seeking a highly motivated Guest Service Supervisor to join our team at Totem Lodge Ltd. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, performing same duties as workers supervised, and resolving work problems.Key ResponsibilitiesCo-ordinate activities with...
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Guest Service Manager
1 month ago
Sioux Narrows, Canada Totem Lodge Ltd Full timeJob DescriptionWe are seeking a highly skilled Guest Service Supervisor to join our team at Totem Lodge Ltd. As a key member of our operations team, you will be responsible for coordinating activities with other work units or departments, performing same duties as workers supervised, and resolving work problems.Key ResponsibilitiesCo-ordinate activities with...