Department Head

2 weeks ago

Halifax, Nova Scotia, Canada Atlantic Superstore Full time

Department Head Opportunity

Atlantic Superstore is seeking a skilled Department Head to lead our grocery department. As a key member of our management team, you will be responsible for directing and supervising all replenishment staff to ensure efficient in-stock positions and excellent customer service.

Key Responsibilities:

  • Direct and supervise all replenishment staff to secure efficient in-stock positions and courteous customer service
  • Ensure productivity within all areas is efficient, achieving expectations within each department
  • Respond immediately to any customer inquiries, requests, and complaints, ensuring courteous customer relations at all times
  • Maximize sales and gross profit, ensuring sales' goals and budgets are met
  • Hire all part-time staff and train new employees
  • Support and schedule all colleagues ensuring compliance with our scheduling practices and the strict control of wage costs
  • Interpret and administer Company policy and ensure compliance with the Employee Guidelines
  • Responsible for maintaining the condition of all service counters, production areas, and offices (5's standards)
  • Ensure the safety and sanitation and overall conditions of the sales floor, back shop, coolers, freezers for each department
  • Build and lead diverse teams that foster a workplace of inclusiveness and belonging

Requirements:

  • Flexibility to work a variety of hours which include days, evenings, periodic night shifts, and weekends
  • Ability to work in a fast-paced environment
  • Accept responsibility for department metrics, leadership, and colleague engagement
  • Three to five years' experience in the retail service industry considered beneficial
  • Prior management experience considered an asset
  • Grade 12 Diploma (GED or equivalent)
  • Excellent communication and interpersonal skills
  • Ability to lift and move up to 50 pounds and stand for extended periods of time

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