Operational Excellence Manager

3 days ago


Gatineau, Quebec, Canada Blue Shock Executive Search Full time

Company Overview

Blue Shock Executive Search is a renowned recruitment agency specializing in top-tier candidates for the restaurant, hospitality, and food service sectors.

Job Description

We are seeking an experienced Operational Excellence Manager to drive operations excellence, exceed high standards for quality, service, and cleanliness, and ensure our restaurants are always sharp, safe, and ready for business.

Responsibilities

  • Drive profit, sales, and guest count growth for the brand
  • Ensure all company systems, practices, policies, routines, and processes are implemented and followed
  • Evaluate restaurant performance and coach district managers on action plans
  • Consistently communicate company objectives to store management teams through conference calls, meetings, and electronic communications
  • Analyze financial and operational reports, develop solutions to ensure operating goals are achieved

Requirements

  • 5+ years of experience in a multi-unit leadership role working with high-volume quick service restaurants
  • Fluency in English and French
  • Advanced understanding and technical competence in quick-service restaurant operating systems
  • Proven track record of training, developing, and coaching others
  • Strong financial acumen and ability to manage P&Ls, establish restaurant budgets, and ensure achievement of company P&L targets

Benefits

  • Generous vacation policy allowing for a healthy work-life balance
  • Comprehensive benefits package including dental coverage, health insurance, and wellness perks

Estimated Salary: $120,000 - $150,000 per year



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