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Customer Service Representative

2 months ago

Dorval, Quebec, Canada Loblaw Companies Full time

About This Role

We are seeking a skilled and enthusiastic Customer Service Representative to join our team at Loblaw Companies. As a key member of our sales floor team, you will be responsible for providing exceptional customer service and creating a memorable shopping experience for our customers.

Key Responsibilities

  • Provide excellent customer service and respond to customer inquiries in a timely and professional manner
  • Process customer transactions accurately and efficiently, including handling cash, credit card payments, and returns
  • Support the implementation of company promotions and programs, including maintaining a clean and well-stocked sales floor
  • Assist customers with their questions and concerns, and provide solutions to meet their needs
  • Maintain a positive and respectful work environment, and contribute to a team-oriented culture

Requirements

  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment
  • Ability to adapt to a dynamic and fast-paced environment, with a strong focus on customer satisfaction
  • Basic math skills and accuracy in handling cash and credit transactions
  • Ability to lift up to 25 pounds and stand for long periods of time

What We Offer

  • A competitive hourly wage and opportunities for advancement
  • A comprehensive training program to ensure your success in the role
  • A dynamic and supportive work environment, with opportunities to learn and grow with our company