Logistics Operations Manager
4 weeks ago
At Bagpiper Transport, we're committed to delivering exceptional service and fostering a culture of excellence. Our team of dedicated professionals works together to provide top-notch logistics solutions that meet the evolving needs of our customers.
Job SummaryWe are seeking an experienced Logistics Operations Manager to oversee our refrigerated trucking operations. This is a key role within our organization, responsible for ensuring the smooth execution of our transportation services.
Key Responsibilities- Manage Daily Operations: Oversee the day-to-day activities of our refrigerated trucking fleet, ensuring timely pickups, deliveries, and route optimization.
- Team Leadership: Lead and motivate a team of drivers, dispatchers, and support staff to achieve exceptional performance and customer satisfaction.
- Fleet Maintenance: Coordinate regular vehicle maintenance, ensuring our fleet remains in top condition and compliant with regulatory requirements.
- Customer Service: Foster strong relationships with our customers, responding promptly to their needs and concerns, and providing proactive solutions to ensure their complete satisfaction.
- Reporting and Analysis: Generate regular reports on operational performance, identifying areas for improvement and implementing data-driven solutions to enhance efficiency and productivity.
- Education: Secondary (high) school graduation certificate or equivalent required; post-secondary education in a related field an asset.
- Experience: A minimum of 3 years' experience in logistics or transportation management, preferably in a leadership role.
- Licenses and Certifications: Hold a valid AZ class license and Class 1/1F/A Licence (semi-trailer trucks); additional certifications such as Hazmat and TWIC an asset.
- Skills and Qualities: Excellent communication, problem-solving, and time-management skills; ability to work in a fast-paced environment and adapt to changing circumstances; physically fit and able to spend extended periods operating heavy equipment.
- Competitive Salary: $85,000 per year.
- Benefits Package: Comprehensive medical, dental, and vision insurance; paid vacation time and holidays; retirement savings plan matching.
- Professional Development: Opportunities for career advancement and professional growth through training and mentorship programs.
- Diversity and Inclusion: We celebrate diversity and promote a workplace culture that's inclusive and respectful of all employees.
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