Network Infrastructure Specialist
5 days ago
Job Title: Network Administrator
About the Role:
IO Solutions Contact Center is seeking a highly skilled Network Administrator to join our dynamic team. As a key member of our IT department, you will be responsible for designing, implementing, and maintaining our robust network infrastructure.
Key Responsibilities:
- Assist in research on network products, services, and standards for data centers.
- Collaborate with IT teams and external support to build project plans to deliver corporate objectives.
- Provide KPI reports, project updates, and team performance reviews to senior management.
- Act as a point of escalation for the IT team and resolve unresolved issues in a timely manner.
- Design, implement, and maintain the full network infrastructure, including firewalls, switches, Wi-Fi, and cybersecurity.
- Support and maintain data center and cloud IP network infrastructure, including LAN, WAN, WLAN, VPN, and IPsec.
- Secure network access by segmenting the network into VLANs and ACLs.
- Conduct vulnerability and penetration testing for corporate IT vulnerability assessments and remediate them on a priority basis.
- Manage and support security systems for physical access control and video surveillance.
- Manage active directory structures, GPO, user permissions, identity management, network file, and print services.
- Provide tier II/III IT support for daily operational tasks.
- Incident and change management.
- Build and maintain relationships with external advisors and vendors.
- Manage inventory of all equipment, hardware, spare parts, and IT software licensing and distribution.
- Preserve assets by implementing disaster recovery, backup procedures, and information security policy.
Requirements:
- Degree in computer science, information technology, or a related field (or equivalent experience).
- Proven experience as a network administrator, including hands-on experience with network devices, Fortinet, and Cisco technologies.
- Ability to diagnose and resolve network issues efficiently, minimizing downtime and ensuring optimal performance.
- Proficient in implementing and maintaining network security measures to safeguard against unauthorized access and cyber threats.
- Hands-on experience in configuring and managing routers, switches, and other network devices.
- Knowledge of wireless networking technologies and the ability to design, implement, and troubleshoot wireless networks.
- Ability to create and maintain comprehensive network documentation, including diagrams, configurations, and standard operating procedures.
- Capacity to adapt to evolving technologies and industry best practices to ensure the network infrastructure remains cutting-edge and efficient.
- Proficiency in network monitoring and troubleshooting tools.
- Excellent problem-solving skills and ability to analyze and resolve complex network and security issues.
- Strong communication and interpersonal skills for effective collaboration with cross-functional teams.
- Industry certifications such as CompTIA Network+, Fortinet NSE, Cisco Certified Network Associate (CCNA), Certified Information Systems Security Professional (CISSP), or similar credentials are advantageous.
- Knowledge of cloud networking concepts is a plus.
What We Offer:
- Competitive salary and stability of employment.
- Transport refund (terms and conditions apply).
- Employee discounts with IO Solutions partners.
- Dynamic and challenging work environment.
- Our offices are located near the Décarie/highway 40 junction.
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