Claims Counsel

5 days ago


Toronto, Ontario, Canada Zurich Insurance Company Full time
The Opportunity

Zurich Canada is seeking a Claims Counsel to join our team. As a Claims Counsel, you will be responsible for handling litigated claims specific to Cyber, Crime, D&O, E&O, EPL and Environmental policies of low to moderate exposure and complexity.

Key Responsibilities
  • Review claim documents and investigate to analyze coverage, liability and damages
  • Draft appropriate coverage position correspondence addressing liability and damages and address coverage with insureds, brokers, Business Unit, Insurance Tower, mediators and judges as necessary;
  • Deliver exceptional customer service by building and maintaining relationships with customers, brokers and external partners;
  • Ensure claim and file management complies with Zurich Best Practices as well as the insurance regulatory frameworks;
  • Proactively manage litigated files through external counsel;
  • Prepare and develop strategy for resolution of claims. Ensure that claims are timely and appropriately reserved;
  • Attend and participate in mediation/ settlement conference;
  • Provide claims insights to assist business units and collaborate with underwriters to identify trends and claim issues;
  • Protect Zurich's reputation by keeping claims information confidential.
Requirements
  • Juris Doctor and 3 or more years of experience in the insurance industry handling claims or JD and 3 or more years of legal practice experience in the insurance area
  • Must obtain and maintain the AMF License
  • Bilingual (English/French)
  • Negotiation experience
  • Customer service experience
  • Microsoft Office experience.
  • Detail oriented and analytical
  • Strong verbal, written and interpersonal communication skills
About Us

Zurich is a leading global insurance provider with over 148 years of experience managing risk and supporting resilience. We are committed to providing ongoing career development opportunities and fostering an environment where voices are diverse, behaviors are inclusive, actions drive equity, and our people feel a sense of belonging.

We are proud of our culture and are passionate about Diversity, Inclusion, Equity and Belonging (DIEB). We want you to bring your whole self to work and be reflective of the communities in which we live and work.

We care about our employees' well-being and offer a comprehensive health/benefits plan with varying levels of coverage to suit your specific needs and a competitive total compensation package.

We understand how important it is to rest, recharge and do the things you love. At Zurich, all employees receive a minimum of four weeks of vacation per year to do just that.

We also understand that employees require time off for personal reasons. Maybe you have an appointment during a workday, a cultural or religious holiday you would like to observe, or you need time off to focus on your mental health. Zurich employees receive four personal days per year to be used at their discretion.

We are committed to continuous improvement, and offer access to a comprehensive range of training and development opportunities.

We care about our communities. Our communities are where our customers, people, and shareholders live and work. While we can be proud of the contribution to society Zurich makes through our core business of insurance, we must also give back to our communities through our talent, time and resources.

We have won numerous awards for our workplace culture. We are proud to be one of Greater Toronto's Top Employers and to have received Insurance Business Canada's 5-Star Diversity, Equity and Inclusion Award.


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