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Claims Counsel

2 months ago


Toronto, Ontario, Canada Zurich Canada Full time
The Opportunity

Join a caring, collaborative, and values-driven workplace with inspiring teammates and leaders. As a Claims Counsel at Zurich Canada, you'll have the opportunity to thrive in a dynamic and impactful global insurance provider.

With experience in Specialty claims, you'll be part of a team that handles litigated claims specific to Cyber, Crime, D&O, E&O, EPL, and Environmental policies. Your role will involve handling claims within specific limits of authority, following established protocols, and ensuring efficient and effective claims service delivery.

Key Responsibilities
  • Review claim documents and investigate to analyze coverage, liability, and damages
  • Draft coverage position correspondence addressing liability and damages, and address coverage with insureds, brokers, Business Unit, Insurance Tower, mediators, and judges as necessary
  • Deliver exceptional customer service by building and maintaining relationships with customers, brokers, and external partners
  • Ensure claim and file management complies with Zurich Best Practices and insurance regulatory frameworks
  • Proactively manage litigated files through external counsel
  • Prepare and develop strategy for resolution of claims, ensuring timely and appropriate reserving
  • Attend and participate in mediation/settlement conferences
  • Provide claims insights to assist business units and collaborate with underwriters to identify trends and claim issues
  • Protect Zurich's reputation by keeping claims information confidential
Job Qualifications

Required:

  • Juris Doctor and 3 or more years of experience in the insurance industry handling claims
  • JD and 3 or more years of legal practice experience in the insurance area
  • Must obtain and maintain the AMF License
  • Negotiation experience
  • Customer service experience
  • Microsoft Office experience
  • Detail-oriented and analytical
  • Strong verbal, written, and interpersonal communication skills

Bilingual (French and English) is a strong asset.

About Zurich Canada

Zurich Canada is part of the Zurich Insurance Group, a multi-line insurer with approximately 55,000 employees worldwide. We have been a leading insurance provider serving mid-sized and large companies in the Canadian commercial market for 100 years. Our goal is to be risk management professionals' first choice as their premier partner to help meet the risk challenges of today and tomorrow.

Our Culture

We are proud of our culture, which values Diversity, Inclusion, Equity, and Belonging (DIEB). We want you to bring your whole self to work and strive to create an environment where everyone feels welcome. Our DIEB initiatives aim to foster a collaborative culture where diversity of thought is valued, and we provide ongoing career development opportunities to support our employees' growth.

Why Join Us?

At Zurich Canada, we offer a comprehensive health/benefits plan, a competitive total compensation package, and a minimum of four weeks of vacation per year. We also provide four personal days per year to support our employees' well-being and offer access to a range of training and development opportunities.

Make a Difference

Join us in building a brighter future for our people, our customers, and the communities we serve. As a global company, we recognize the diversity of our workforce as an asset and strive to create a workplace free of discrimination of all forms. If you're passionate about making a difference and want to be part of a dynamic and impactful organization, we encourage you to explore this opportunity further.