Cloud Solution Architect

1 month ago


Toronto, Ontario, Canada Microsoft Canada Full time
Job Overview

Microsoft Canada is seeking a highly skilled Cloud Solution Architect to join our team. As a key member of our Global Customer Success organization, you will be responsible for delivering proactive and reactive support to our customers, including onsite presence as needed.

The ideal candidate will have a strong background in cloud infrastructure technologies, with a focus on Azure IaaS and SAP on Azure. You will work closely with our support teams, account teams, and product engineering teams to ensure a streamlined customer experience.

Key responsibilities will include:

  • Planning and delivering proactive and reactive support
  • Working with support teams, account teams, and product engineering teams to ensure a streamlined customer experience
  • Identifying and managing goals and opportunities across Azure to improve customer solution health, performance, and availability
  • Driving and participating in proactive delivery management, spot performance issues, analyze problems, and provide solutions to meet customer needs

As a Cloud Solution Architect, you will have the opportunity to work on complex technical projects, collaborate with cross-functional teams, and contribute to the growth and success of Microsoft Canada.

Requirements:

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field
  • 4+ years of experience in cloud infrastructure technologies, information technology consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • 4+ years of Azure IaaS and SAP on Azure related experience

Preferred Qualifications:

  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field and 8+ years of experience in cloud infrastructure technologies, information technology consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
  • 4+ years of experience working in a customer-facing role
  • 4+ years of experience working on technical projects
  • Certification in Microsoft and other Cloud Technologies

Compensation:

The typical base pay range for this role across Canada is CAD $91,000 - CAD $168,400 per year.

Find additional pay information here: https://careers.microsoft.com/v2/global/en/canada-pay-information.html



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